Terms and Conditions
Never Forgotten Terms and Conditions
Effective Date: [04/04/2024]
Welcome to Never Forgotten. By using our website and purchasing our products, you agree to comply with the following terms and conditions in accordance with New Zealand consumer protection laws.
1. Ordering and Payment:Orders are processed upon receipt of payment. We accept Visa Debit, Bank Transfer, Stripe, and PayPal.
2. Shipping and Delivery:We offer two shipping options within New Zealand:
Express Shipping (Never Forgotten):Delivery Time: 14 working days Delivery Method: Delivered to the door Cost: $15.00 Tracking: Included Rural Delivery Surcharge: +$7.50 Add-ons:Signature on delivery + $5.00 Saturday delivery + $8.00
Economy Shipping (Never Forgotten):Delivery Time: Up to 21 working days Delivery Method: Delivered to the letterbox Cost: Free with order Tracking: Included Rural Delivery Surcharge: +$7.50
3. Returns and Refunds:Customers have the right to a full refund if the product is faulty, damaged, or not working. Simply return the product to us (Neverfg), and once the product is received by us (Neverfg), a full refund will be initiated ASAP.
Effective Date: [04/04/2024]
Welcome to Never Forgotten. By using our website and purchasing our products, you agree to comply with the following terms and conditions in accordance with New Zealand consumer protection laws.
1. Ordering and Payment:Orders are processed upon receipt of payment. We accept Visa Debit, Bank Transfer, Stripe, and PayPal.
2. Shipping and Delivery:We offer two shipping options within New Zealand:
Express Shipping (Never Forgotten):Delivery Time: 14 working days Delivery Method: Delivered to the door Cost: $15.00 Tracking: Included Rural Delivery Surcharge: +$7.50 Add-ons:Signature on delivery + $5.00 Saturday delivery + $8.00
Economy Shipping (Never Forgotten):Delivery Time: Up to 21 working days Delivery Method: Delivered to the letterbox Cost: Free with order Tracking: Included Rural Delivery Surcharge: +$7.50
3. Returns and Refunds:Customers have the right to a full refund if the product is faulty, damaged, or not working. Simply return the product to us (Neverfg), and once the product is received by us (Neverfg), a full refund will be initiated ASAP.